{"id":38225,"date":"2025-11-01T23:39:47","date_gmt":"2025-11-01T16:39:47","guid":{"rendered":"https:\/\/nonglamfarm.com\/sales-policy\/"},"modified":"2025-11-01T23:39:47","modified_gmt":"2025-11-01T16:39:47","slug":"sales-policy","status":"publish","type":"page","link":"https:\/\/nonglamfarm.com\/en\/sales-policy\/","title":{"rendered":"Sales Policy"},"content":{"rendered":"<div id=\"model-response-message-contentr_800801238e9f0618\" class=\"markdown markdown-main-panel stronger enable-updated-hr-color\" dir=\"ltr\" aria-live=\"polite\" aria-busy=\"false\">\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\">NONG LAM FARM JOINT STOCK COMPANY<\/span><\/h2>\n<h2><span style=\"font-family: arial, helvetica, sans-serif;\">SALES POLICY<\/span><\/h2>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">1. SALES PRINCIPLES<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">NLF operates based on the <b>philosophy of High-tech Agriculture<\/b>, committed to supplying high-quality <b>Clean Agricultural Products<\/b> that have <b>clear traceability<\/b>, and are <b>safe and sustainable for both the domestic market and Agricultural Export<\/b>.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><b>Ch\u00ednh s\u00e1ch B\u00e1n h\u00e0ng<\/b> n\u00e0y \u00e1p d\u1ee5ng cho c\u00e1c giao d\u1ecbch b\u00e1n l\u1ebb (B2C) v\u00e0 b\u00e1n bu\u00f4n\/h\u1ee3p t\u00e1c (B2B) \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n qua website ch\u00ednh th\u1ee9c, c\u00e1c k\u00eanh ph\u00e2n ph\u1ed1i tr\u1ef1c ti\u1ebfp, v\u00e0 c\u00e1c h\u1ee3p \u0111\u1ed3ng th\u01b0\u01a1ng m\u1ea1i.<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">2. PRICE POLICY<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><b>2.1. Listed Price:<\/b><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">The price of the product listed on the website <code>nonglamfarm.com<\/code> is the final retail price, inclusive of Value Added Tax (VAT) if applicable, and is calculated in Vietnamese Dong (VN\u0110).<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">The listed price does not include shipping costs, unless there is a special promotional program.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><b>2.2. Promotional Policy (Promotions):<\/b><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh gi\u1ea3m gi\u00e1, t\u1eb7ng k\u00e8m, ho\u1eb7c \u01b0u \u0111\u00e3i v\u1eadn chuy\u1ec3n (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 ch\u00ednh th\u1ee9c tr\u00ean website v\u00e0 c\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng c\u1ee7a NLF (m\u1ee5c <b>Tin t\u1ee9c &amp; S\u1ef1 ki\u1ec7n<\/b>).<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">The conditions for application (quantity, time, scope) will be clearly specified in each particular program.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><b>2.3. Wholesale Price (B2B):<\/b><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">For Domestic Partners and International Partners (distribution, supermarkets, restaurants, F&amp;B Processing) who need to purchase large volumes or engage in long-term cooperation, NLF will apply a separate Wholesale Price List\/Commercial Contract.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">The B2B pricing policy ensures stability and preferential rates, demonstrating a commitment to long-term cooperation with partners.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">3. ORDERING AND ORDER CONFIRMATION<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><b>3.1. Ordering Methods:<\/b><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Online: Via the website <code>nonglamfarm.com<\/code> (applied to B2C and small wholesale orders).<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\"><b>Direct\/Contract:<\/b> Through the NLF Business Department (applied to B2B and large <b>Projects<\/b>).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><b>3.2. Order Confirmation:<\/b><\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">An order is only considered valid when the Customer provides complete information (Name, <b>Phone Number<\/b>, <b>Address<\/b>) and NLF has successfully sent a confirmation notification via email\/text message\/phone.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">In the event that NLF cannot fulfill an order due to a supply shortage (<b>Seasonal vegetables and fruits<\/b>), NLF will promptly notify the Customer.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">4. PAYMENT<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">NLF accepts the following <b>Payment<\/b> methods (depending on the transaction type):<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\"><b>Cash on Delivery (COD).<\/b><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\"><b>Bank transfer payment.<\/b><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\"><b>Payment via electronic payment gateway.<\/b><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Payment details will be provided specifically at the order review step.<\/span><\/p>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">5. SHIPPING AND DELIVERY POLICY<\/span><\/h3>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">A separate <b>Shipping Policy<\/b> is applied, which clearly regulates the time, cost, and preservation standards of the product during the delivery process (especially important for <b>Perishable Goods<\/b>).<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">NLF is committed to carefully packaging products, ensuring <b>fresh <\/b>and clean quality upon arrival to the Customer.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">6. RETURN, REFUND, AND WARRANTY POLICY<\/span><\/h3>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Any issues related to the product quality (<b>Melon, Durian, 034 Avocado<\/b>) after receipt will be resolved according to the publicly announced <b>Return &amp; Refund Policy<\/b>.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Due to the specific nature of <b>clean agricultural products<\/b> and <b>food<\/b>, NLF applies a rapid return and refund policy within the stipulated time frame (usually 24-48 hours) from the time of receipt.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-family: arial, helvetica, sans-serif;\">7. CONTACT INFORMATION FOR COOPERATION<\/span><\/h3>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">For B2B cooperation requests, please contact the NLF Business Department directly via the following channels:<\/span><\/p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\"><b>NONG LAM FARM JOINT STOCK COMPANY<\/b><\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Address: 111 Truong Van Bang Street, Cat Lai Ward Ho Chi Minh City<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Email: [Official Email Address]<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\"><b>Phone Number<\/b>: [Official Phone Number]<\/span><\/li>\n<\/ul>\n<hr>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>NONG LAM FARM JOINT STOCK COMPANY SALES POLICY &nbsp; 1. SALES PRINCIPLES NLF operates based on the philosophy of High-tech<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38225","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/pages\/38225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/comments?post=38225"}],"version-history":[{"count":0,"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/pages\/38225\/revisions"}],"wp:attachment":[{"href":"https:\/\/nonglamfarm.com\/en\/wp-json\/wp\/v2\/media?parent=38225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}